Shipping Notice:

The Durham Bulls are not responsible for any delivery issues, theft, or delays once your order leaves the Ballpark Corner Store.

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    What shipping options do I have?

    We offer Standard Ground shipping which can take up to 2-14 business days.

    How do I calculate my shipping and handling costs?

    In order to calculate your shipping costs, simply place the item(s) in your shopping cart and prior to checkout you can see the shipping costs for your desired item(s). Be sure to select the correct shipping method to calculate an accurate amount for your desired shipping.

    What are the Shipping Costs?

    Shipping of items is based on availability of items, shipping locations, shipping method selected and credit card authorization. This excludes Holidays and Weekends.

    We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped.

    In the event of a credit card problem, we will e-mail you immediately to inform you of the situation. We will then wait up to 10 business days for your response and then e-mail you once more before canceling the order. Customer Service will respond to your e-mail within 48 business hours. Hours of operation for e-mail are Monday - Friday 9:00 am - 5:00 pm PST.

    How long does it take to process orders?

    Due to the high volume of orders we receive daily, our policy allows for up to 3-5 business days before your order is shipped out. Sometimes we are able to ship our orders out within days of your original order place date.

    Tracking your order

    When your order has been processed and is ready for shipment, we will send you an email with a tracking number for you to be able to follow your shipment online.

    Do you ship to Canada or International?

    Yes. If shipping to Canada, please checkout on the online store, choosing your shipping method. If shipping to another country, unfortunately we cannot process your order online. Please contact our Team Store to place your order.